We are Rich Anderson Vocal Studio.
Our website address is: https://richanderson.uk


Our booking calendar service is provided by Calendly.com
Bookings made through this service are subject to Calendly’s terms and privacy policy.
Booking payments will be made through a secure third party payment gateway, such as Stripe or PayPal. Transactions will be subject to these gateway providers terms and policies.
Bookings may be taken via email or phone call, or at the time of a video lesson or in person. These bookings are still covered by the same terms and cancellation policies as online bookings.
Bookings should be paid for at time of booking, or in some cases of multiple bookings and lesson packages, paid for before the booking of specific dates and times.

Cancellation policy

We have a 24hr booking cancellation policy. Booking cancellations can be made up until 24hrs before the lesson. Lesson fees will not be refunded or transferred if cancellation is made without the necessary period of notice.

Your right to cancel

You have the right to cancel or reschedule lessons, within the terms of our cancellation policy.

Our right to cancel

We reserve the right to cancel a booking or cease working with a customer if we feel the need to do so for any reason. We will offer a refund for any lessons still within the cancellation period.
If a lesson is terminated mid way through for any reason other than our error or technical issue, we reserve the right to not offer a refund or reschedule.

Your Privacy

We protect the privacy and any personal data of our site visitors and customers, please see our privacy policy.

Website Terms of Use

Buy using this website you accept these terms.

Intellectual Property

All content on this website is copyright protected by the owner, designer or original creators and licensed for use. You cannot copy, use or distribute content without the owners permission.

Use of this website

We aim to make the use of this website as secure and simple as possible and always available for use, but in the event that the website is unavailable or contains errors, we are not liable for any loss or damage to any user caused by this.

Booking and payment

Booking functionality and payment gateways are provided by third party services and these services will have their own terms and privacy policies, please read them. Be aware that we are not liable for any loss or damage arising from the use of these third party services or errors with their functionality.